Privacy Policy – Houtcentrale B.V.

Last updated: 25 August 2026

Houtcentrale B.V. respects your privacy and considers it important that your personal data is processed carefully, securely and transparently. In this Privacy Policy, we explain which personal data we process, why we process it, with whom we may share it, how we protect it and what rights you have.

This Privacy Policy is based on the General Data Protection Regulation (GDPR) and applicable Dutch privacy legislation.

1. Who are we?

The websites and online stores covered by this Privacy Policy are operated by:

Houtcentrale B.V.
Edisonstraat 6A
5051 DS Goirle
The Netherlands

Chamber of Commerce (KvK) number: 59870923

This Privacy Policy applies to the websites and online stores operated by Houtcentrale B.V., including:

• Parket&meer.nl
• Rigostore.nl
• Hardwaxstore.nl
• WocaStore.nl

Houtcentrale B.V. is the data controller responsible for the processing of personal data collected through these websites and in connection with our services.

For questions about privacy or the processing of your personal data, you can contact us at:

Email: [email protected]

2. What personal data do we process?

Depending on your relationship with Houtcentrale B.V., we may process different types of personal data.

This may include:

• First and last name;
• Company name;
• Billing address;
• Delivery address;
• Telephone number;
• Email address;
• VAT number;
• Company and Chamber of Commerce details;
• Payment details;
• Order details;
• Information relating to quotations and agreements;
• Delivery and service information;
• Correspondence and communications with us;
• Information submitted through contact or quotation forms;
• Warranty and service information;
• Technical information generated when using our websites;
• Information provided as part of a job application.

We only process personal data that is necessary for the relevant purpose.

3. How do we obtain your personal data?

We mainly receive personal data directly from you.

For example, when you:

• Place an order;
• Request a quotation;
• Create an account;
• Contact us;
• Use our websites;
• Purchase a product or service from us;
• Enter into a business relationship with us;
• Are a supplier or business partner;
• Submit a warranty or service request;
• Apply for a position at Houtcentrale B.V.

Where necessary, we may also consult business information available through public or business registers, including the Dutch Chamber of Commerce.

4. Why do we use your personal data?

We only use your personal data for clear and legitimate purposes.

Orders and agreements

We use your data to:

• Process your order;
• Process your payment;
• Deliver products;
• Provide services and carry out work;
• Prepare quotations;
• Perform agreements;
• Inform you about your order;
• Provide customer service and warranty support;
• Contact you when necessary.

Customer service and communication

When you contact us, we use your information to handle your question, request or complaint and to provide you with the best possible service.

Delivery and services

For the delivery of products or performance of services, we may share necessary information with transport companies, installers, technicians or other service providers involved in the delivery or execution.

Administration and legal obligations

We process personal data for our administration, accounting, invoicing and tax obligations, and whenever we are legally required to do so.

Website and security

We may process technical information to ensure that our websites function properly and securely, resolve technical problems and improve our services.

5. What are the legal bases for processing personal data?

We only process personal data when there is a valid legal basis under the GDPR.

This may include:

Performance of a contract

For example, when we need your information to process, pay for and deliver your order.

Legal obligation

For example, when we are legally required to retain certain information for accounting or tax purposes.

Legitimate interest

For example, for customer service, business administration, security, fraud prevention and improving our services. In such cases, we carefully balance our legitimate interests against your privacy rights and interests.

Consent

Where applicable law requires consent, we will only process your personal data after you have provided consent.

Where processing is based on consent, you may withdraw your consent at any time.

6. What information is required for an order?

In order to process and deliver an order correctly, we may require:

• Name;
• Company name, where applicable;
• Billing address;
• Delivery address;
• Telephone number;
• Email address;
• VAT number, where applicable;
• Order details;
• Payment information.

This information is necessary to process, deliver and administrate your order correctly.

7. Contact and quotation forms

When you complete a contact form or quotation form on one of our websites, we use the information you provide to process your request.

We only ask for information that is necessary to handle your request properly.

8. Business customers, suppliers and partners

We process personal data relating to contact persons at, among others:

• Business customers;
• Suppliers;
• Manufacturers;
• Importers;
• Transport companies;
• Business partners;
• Other service providers.

This may include:

• Name;
• Position or job title;
• Business telephone number;
• Business email address;
• Company information;
• Correspondence;
• Agreements and contractual information.

This information is used for business communication, orders, deliveries, customer service and the performance of agreements.

9. Job applications

If you apply for a position at Houtcentrale B.V., we process the information you provide as part of your application.

This may include:

• Name and contact details;
• CV/resume;
• Education;
• Work experience;
• Motivation;
• Availability;
• References;
• Other information relevant to the recruitment process.

This information is used solely for assessing and handling your application.

10. Who do we share your personal data with?

Houtcentrale B.V. does not sell your personal data to third parties.

In certain situations, it is necessary to share personal data with parties that support us in providing our services.

These may include:

• Transport and delivery companies;
• Payment service providers;
• IT and software providers;
• Hosting providers;
• Technical service providers;
• Accountants and administrative service providers;
• Manufacturers and suppliers;
• Installers and technicians;
• Other service providers necessary for the performance of an agreement;
• Government authorities where we are legally required to provide information.

We only share the information that is necessary for the relevant purpose.

Where an external party processes personal data on our behalf, we make appropriate arrangements regarding the protection and processing of that data where required.

11. Transfers outside the European Economic Area

We aim to process personal data within the European Economic Area (EEA).

If a service provider processes personal data outside the EEA, we ensure that this is done in accordance with applicable privacy legislation and that appropriate legal safeguards are in place where required.

12. How do we protect your personal data?

We take appropriate technical and organisational measures to protect your personal data against, among other things:

• Loss;
• Unauthorised access;
• Unauthorised use;
• Unauthorised modification;
• Unauthorised disclosure.

Our security measures may include:

• Secure connections;
• Access controls;
• Passwords and user permissions;
• Up-to-date software;
• Security measures within our IT environment;
• Restricted access to personal data.

We regularly review our security measures and improve them where necessary.

13. How long do we retain your personal data?

We do not retain personal data for longer than necessary for the purpose for which it was collected, unless a legal obligation requires us to retain it for a longer period.

Customer and order information

We retain this information for as long as necessary for the performance of the agreement, our administration, customer service and warranty obligations.

Certain accounting and tax information must be retained for longer periods due to legal requirements.

Quotations and correspondence

Information relating to quotations and business correspondence is retained for as long as necessary to process the request, handle any follow-up work and meet our administrative or legal obligations.

Suppliers and business relationships

Business contact information is retained for as long as the business relationship exists and for as long as necessary for our administration and legal obligations.

Job application information

Job application information is generally deleted after the recruitment process has been completed, unless there is a legal basis for retaining it for longer or you have consented to longer retention.

14. Cookies and similar technologies

Our websites may use cookies and similar technologies.

Cookies may be used for:

• The proper functioning of the website;
• Remembering settings;
• Improving the user experience;
• Analysing the use of our websites;
• Website security.

Where prior consent is required by applicable law, we will ask for your consent before placing such cookies.

You can also withdraw or change your cookie preferences where applicable.

15. Your privacy rights

Under the GDPR, you have various rights regarding your personal data, depending on the circumstances.

You may request:

• Access to your personal data;
• Correction of inaccurate or incomplete information;
• Deletion of your personal data;
• Restriction of processing;
• Data portability;
• Withdrawal of consent;
• Objection to certain types of processing.

These rights are not unlimited in every situation. For example, we may be legally required to retain certain information.

16. How can you exercise your privacy rights?

If you wish to exercise one of your privacy rights, please contact us:

Houtcentrale B.V.
Edisonstraat 6A
5051 DS Goirle
The Netherlands

Email: [email protected]

Please describe your request as clearly as possible.

To prevent personal data from being disclosed to the wrong person, we may ask for additional information to verify your identity.

We will process your request within the applicable legal timeframe. Under the GDPR, requests are generally answered within one month. This period may be extended under certain circumstances, for example in the case of complex or multiple requests.

17. Identity verification

For certain privacy requests, we may need additional information to adequately verify your identity.

If a copy of an identity document is necessary, we ask you to cover or remove information that is not necessary for identification.

Any information provided for identity verification will only be used for verifying your identity and handling your privacy request.

18. Complaints

If you have a complaint about the way we handle your personal data, we encourage you to contact us first.

We will do our best to resolve your complaint as quickly and carefully as possible.

You also have the right to lodge a complaint with the Dutch data protection authority:

Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

The Autoriteit Persoonsgegevens supervises compliance with privacy legislation in the Netherlands.

19. Changes to this Privacy Policy

Houtcentrale B.V. may amend this Privacy Policy from time to time, for example when:

• Our services change;
• New websites or online stores are added;
• Our data processing activities change;
• Laws or regulations change.

The most recent version will always be published on our websites.

We therefore recommend checking this Privacy Policy regularly.

This Privacy Policy was last updated on 25 August 2026.

Contact details

Houtcentrale B.V.
Edisonstraat 6A
5051 DS Goirle
The Netherlands

Chamber of Commerce (KvK): 59870923

Email: [email protected]

Websites covered by this Privacy Policy:

• Parket&meer.nl
• Rigostore.nl
• Hardwaxstore.nl
• WocaStore.nl